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General terms and conditions

Algemene Voorwaarden voor “Danneels web creations” ( BE 1021.078.913 )

Article 1: Definitions

  • CMS: This is an abbreviation for Content Management System, a software application that allows you to easily manage the content of a website yourself, without requiring technical knowledge. With a CMS, there is always a database on the server.
  • Domain Name and Hosting Expiration Date: The expiration date is set as the invoice date of the previous year. For websites that have been around for a year, the date of the advance invoice applies. For older websites, the expiration date is the invoice date of the annual renewal.
  • Web material: This includes all the elements needed to realize a website project, such as the logo, the structure of the website (such as the menu layout), basic content, media material (photos, videos, audio, etc.) and more.
  • Website project: A coherent set of digital pages published on the Internet.

Article 2: General

The website www.danneelswebcreations.be is the official domain of “Danneels web creations”.The official email address is info@danneelswebcreations.be.

“Danneels web creations” designs, develops, advises and optimizes websites and webshops. When using a CMS, the pages of the website are adjusted on the server of the hosting provider, including text, images, video, scripts and other media files.

The following conditions apply to all projects carried out by “Danneels web creations”. By signing a quote, agreeing by e-mail, or by paying a deposit, the client declares to accept these conditions and to be aware of them. These conditions are always included with our quotes and are available on the website of “Danneels web creations”. Both “Danneels web creations” and the client recognize e-mail as a legally valid means of communication.

Article 3: Prices & Validity of Quotations

Our prices are without obligation and can be changed without prior notice. All prices are exclusive of costs and taxes. If the customer does not accept our offer within 30 days, our offer expires. The prices in our offers remain valid for 1 month after issue, after which they can be changed.

Article 4: Start-up

  1. Delivery of Web Material, Terms & Liability The terms in the quotation are indicative and not hard deadlines; delays cannot give rise to claims for damages. Before the start of a project, the customer must deliver all the necessary web material. The customer must have the correct licenses for the material used, including copyrights. If legal claims for unauthorized use follow later, the customer is fully responsible. Color deviations in photos or images are not binding for “Danneels web creations”. If the project cannot be completed within one year after the start due to the lack of the necessary material, the remaining 75% of the amount will be invoiced.
  2. Domain Name Registration The registration of a domain name depends on national and international guidelines. “Danneels web creations” cannot guarantee that the desired domain name will remain available, even if it is still available at the time of application. The domain name may also be supplied by the customer.
  3. Advance invoice The project will only start after approval of the quotation and payment of an advance of 25% of the total quotation amount (including VAT). This advance is non-refundable. The remaining 75% must be paid within 30 days after the invoice date. “Danneels web creations” remains the owner of the website project until payment has been made in full. If payment is not made 60 days after the invoice date, we reserve the right to remove the website project from the server.
  4. Hernieuwen hosting Indien de hosting niet opgezegd wordt uitdrukkelijk een maand voor het eindigen van het jaarlijkse contract wordt de hosting stilzwijgend verlengd voor een jaar. Er wordt bij aanvang van het contract een factuur van het totaalbedrag opgestuurd.

Article 5: Third Party Liability

“Danneels web creations” is not liable for errors or shortcomings of third parties, such as the hosting company. We are also not responsible for damage caused by cybercrime or changes by third parties, including hackers. If the customer uses their own IT systems, such as ERP or e-mail systems, the customer remains responsible for these systems and any influence on the website project.

Article 6: Consequential damage

“Danneels web creations” is not liable for consequential damages, such as loss of turnover, profit, increased costs or loss of customers, resulting from errors or shortcomings in our services.

Article 7: External Parties

“Danneels web creations” reserves the right to have certain work or services carried out by external parties.

Article 8: Complaints

Complaints must be submitted in writing (registered) within eight days after publication of the website to be considered for treatment. If a complaint is justified, the liability of “Danneels web creations” is limited to the part of the project that has actually been published.

Article 9: Payment terms

Invoices are payable in cash, unless otherwise agreed, in Oostkamp. In case of non-payment after the due date, 1% interest per month will automatically be charged without the need for a legal reminder. If the invoices remain unpaid 14 days after a registered letter, a compensation of 10% is due, with a minimum of €100.

Article 10: Duration

The domain name and hosting are automatically renewed tacitly every year, unless otherwise indicated. Upon expiration, the domain name and the associated hosting expire.

Article 11: Termination

“Danneels web creations” can terminate the domain name and hosting up to 30 days before the expiration date. If the customer does not want to extend the website or webshop, this must be indicated in writing at least 30 days before the expiration date. In the event of partial delivery of the website project, each delivery is considered a separate sale.

Article 12: Force Majeure

In case of force majeure, such as unforeseen circumstances that prevent the execution of the obligations, “Danneels web creations” will be temporarily released from its obligations. The customer will not be able to claim compensation in case of force majeure, as long as “Danneels web creations” informs the customer in a timely manner.

Article 13: Copyright

All websites, webshops or projects designed by “Danneels web creations” are subject to copyright. The client agrees to place a link to the website of “Danneels web creations” on at least one page of the website. Changes by the client do not affect the original copyright. Ideas, concepts and designs provided by “Danneels web creations” remain the property of the company, unless otherwise agreed in writing.

Article 14: Intellectual Property Rights

“Danneels web creations” reserves the right to use knowledge gained during the execution of work for other purposes, provided that confidential information is not shared. Delivered projects may be used by “Danneels web creations” as a reference, unless otherwise agreed. The client receives a non-exclusive right of use for the agreed purposes.

Article 15: Judicial District

Belgian law applies to this agreement. In case of disputes, only the courts of the judicial district of Bruges are competent.

Applicable law. All agreements between the customer and “Danneels web creations” are governed by Dutch law. Any disputes between the parties will be settled according to Dutch law and jurisprudence.